PRIVACY STATEMENT
Information Collection and Use
Robinson Goldsmith's is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others, other than our credit card processors Streamline Services, Paypal and Sage Pay who will process your data only so far as is necessary to fulfil your order. This statement sets out how we use the information we collect from you via the website - your use of the website signifies your acceptance of these terms.
THIS POLICY ONLY APPLIES TO THE ROBINSON GOLDSMITHS WEBSITE AND NOT TO ANY COMPANIES OR INDIVIDUALS, ORGANISATION OR THE WEBSITES TO WHICH THEY ARE LINKED.
Customer Contact
In the event we have difficulties placing an order we will use your contact and/or credit card information to contact you.
Usage Tracking
In order to monitor security and which products and services are most popular with our site registered members and visitors, Robinson Goldsmiths tracks the traffic throughout this website. Typical data tracked are the most popular products searched for and features used. We also monitor the departments clicked into and produce statistics that include, among others, browser types used, IP (internet protocol) addresses and platform type. All this data is used only to enhance our products, prices and features as well as assist us in our marketing plans.
Credit card processing is issued by Streamline, Sage Pay and Paypal. These companies do not retain, share, store or use personally identifiable information for any secondary purposes other than order fulfilment.
Links
This website may from time to time contain links to other sites operated by third parties. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected and processed by Robinson Goldsmiths.
Cookies
Cookies are small pieces of information that are stored by your browser on your computer hard drive for our record-keeping purposes. We also use cookies for the following reasons:
- To identify you as you travel around our site so that the website can be tailored to suit your individual requirements. It ensures that items are placed in your Shopping Bag and orders are processed correctly.
- To provide site usage information, which together with purchase information, will further help us improve and develop the products and services we offer. Such information will not identify you personally and includes information such as the number of visits our site receives in any given period.
No recognisable personal information is stored in the cookie that can link it back to an individual.
Special Offers
Registered members will occasionally be sent information and/or newsletters on products, promotions, special offers and new site features from time to time. Robinson Goldsmiths will always allow users to opt out from receiving these types of communications.
We reserve the right to change, remove or add items to our privacy policy, we will post those changes to this privacy statement and all relevant links throughout the website. If you have any comments or queries in connection with our privacy policy please e-mail enquiries@robinsongoldsmiths.com or write to Customer Services at:
Robinson Goldsmiths
38 Prospect Road
Bangor
County Down
Northern Ireland
BT20 5DF
Fraud Prevention
We reserve the right to pass on any information you provide to us via the website to aid parties involved in fraud prevention and detection.